We offer exchange or store credit only. You may return items within 7 days of receipt of delivery for new, unopened items if the item is; unused, unworn with labels in tact. Return shipping is the customers responsibility. Refunds will only be issued on faulty goods.
Items purchased on sale or heavily discounted cannot be returned or exchanged. Please check your size before ordering as SALE ITEMS CANNOT BE RETURNED FOR EXCHANGE OR REFUND. FINAL SALE.
All international sales are final.
We do not accept responsibility for lost or stolen parcels. Items purchased from our online store are not insured and all purchases made are at your discretion.
RUGS- There is no refund or exchange on the RUGS. Once your order placed it is final.
We recommend you measure your childs foot and add 1cm for room to grow prior to ordering. All of our baby moccasins are soft soled (leather) and are suitable for pre-walkers and walkers. However, if you need to exchange for another size we will endeavour to do so, and is subject to availability. Return shipping is the customers responsibility.